At Silkfloat, we are committed to providing professional and timely support to our global customers. Our brand is operated by oneVest Developments GmbH, a corporate entity registered in Hamburg, Germany.
For all enquiries regarding product specifications, order tracking, returns, or general corporate information, please use the verified contact details below:
Corporate Credentials
Company: oneVest Developments GmbH
Address: Große Bleichen 35, 20354 Hamburg
Phone: +49 40 35713220
Email: camisoles@silkfloat.com
HRB: Amtsgericht Hamburg HRB 80057
Customer Support Protocol
To ensure the highest level of service efficiency, our support team adheres to the following service level agreements:
Primary Contact Channel: We recommend contacting us via email for detailed enquiries. This allows our team to review your order history and provide a comprehensive resolution.
Response Time: We aim to acknowledge and respond to all customer queries within 24 hours.